Payment Methods 1.1 Payments for products or services purchased through the eCommerce platform must be made using the designated payment methods accepted by the website. 1.2 The accepted payment methods may include credit/debit cards, electronic funds transfer, mobile payment platforms, or other approved methods compliant with UK regulations.
Invoicing 2.1 Invoices will be issued for purchases made on the Food By Box platform and will include details such as the product or service description, price, and any applicable taxes or fees. 2.2 Invoices will be sent to the email address provided by the buyer during the transaction or to the registered account on the Food By Box platform. 2.3 It is the responsibility of the buyer to ensure that the provided contact information is accurate and up-to-date.
Fees and Charges 3.1 The Food By Box platform may charge fees for certain services, transactions, or subscriptions. 3.2 All fees and charges will be clearly displayed and communicated to the buyer before the completion of the purchase. 3.3 The buyer is responsible for any applicable taxes, VAT, duties, or other governmental charges associated with the purchase, as required by UK tax regulations.
Refunds and Returns 4.1 The refund and return policies of the Food By Box platform will comply with the Consumer Contracts Regulations 2013 and other relevant UK consumer protection laws. 4.2 The buyer should review the refund and return policies before making a purchase, including information on time limits, conditions, and procedures for returning goods. 4.3 Refunds and returns will be processed in accordance with UK consumer protection laws.
Disputes and Chargebacks 5.1 In the event of a dispute or concern regarding a purchase, the buyer should contact the customer support team of the Food By Box platform for assistance. 5.2 Chargebacks initiated by the buyer without attempting to resolve the issue through the provided support channels may result in suspension or termination of the buyer’s account.
Account Suspension and Termination 6.1 The Food By Box platform reserves the right to suspend or terminate a buyer’s account in cases of suspected fraudulent activity, violation of terms, or other reasons deemed necessary, in accordance with UK laws and regulations. 6.2 In the event of account suspension or termination, the buyer may lose access to purchased products or services associated with the account.
Modifications and Updates 7.1 The Food By Box platform may modify or update the billing terms and conditions periodically. 7.2 Updated terms and conditions will be made available on the website or platform, and buyers are encouraged to review them periodically.
Governing Law and Jurisdiction 8.1 These billing terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. 8.2 Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
